Frequently Asked Questions

Q: IS BREAKFAST INCLUDED?

A: We provide complimentary coffee but not breakfast. We do have an all access kitchen that our guests are

welcome to use. It contains every utensil you need to cook up whatever your heart desires. We are also 5

blocks away from Harrison Avenue (the main street) where you can find a couple of

restaurants that provide breakfast.

Q: DOES INN THE CLOUDS HAVE WIFI?

A: Yes, we have free high speed wireless internet throughout the entire property. If you need the

password, please see a staff member.

Q: DO YOU HAVE SKI OR BIKE STORAGE FOR MY ADVENTURE GEAR?

A: Yes, we have room in our garage dedicated to storing outdoor equipment. Steel bike racks are utilized

during the summer months, while ski/snowboard racks with boot drying storage are used during the winter.

Q: IS THERE A BUS TO COPPER MOUNTAIN FROM INN THE CLOUDS?

A: Yes, Inn the Clouds is located in walking distance to the Summit Stage bus route making

it effortless to get to and from Copper mountain and the city of Frisco.

You can view all bus stops and schedules here: http://www.co.summit.co.us/915/Bus-Schedule

-Click on the Lake County Link to view all of the Leadville stops and times

Q: CAN I WALK TO LEADVILLE DOWNTOWN FROM INN THE CLOUDS?

A: Yes, Inn the Clouds is a short 5 blocks from Harrison Avenue (the main street).

Q: IS INN THE CLOUDS DOG FRIENDLY?

A: Yes, there is a pet fee of $10/night per pet only in the private rooms. Keep in mind, our insurance

does not allow us to host dogs of the following breeds:

Pit Bulls & Staffordshire Terriers, Doberman Pinschers, Rottweilers, Chows, or any mix of the breeds stated

Your pet must be on a leash at all times and never left alone in their rooms without you on the premises.

Q: ARE THE BATHROOMS SHARED?

A: Rooms 1-4 have their own private ensuite bathrooms. Rooms 5-11 (downstairs) and the remote guest room

all share our communal men’s and women’s bathrooms downstairs and a half bathroom near the kitchen

on the main floor.

Q: WHAT TIME IS CHECK-IN?

A: Check-in time is from 2pm-9pm. If you’re arriving early, we will gladly hold your bags for you until

your room is ready and you are welcome to hang out in the common areas. If you think you will arrive after

9pm, let us know ahead of time so we can send our “self check-in” instructions.

Q: WHAT TIME IS CHECK-OUT?

A: Checkout is at 10:30am daily. We do not allow for late checkouts; however, if you’re going out for

the day we can arrange to hold your bags. You are always welcome to use the common areas

even after check-out time.

Q: DO YOU ACCEPT WALK-INS WITHOUT A RESERVATION?

A: Yes, we will accept walk-ins until 9pm. We do recommend for you to call ahead because it is common

for us to book up during high season.

Q: IS THERE FREE PARKING AT INN THE CLOUDS?

A: Yes, you can park your car right out front. We are located at the street corner and have plenty

of parking for our guests. Occasionally our parking lot will fill up. If that happens,

notify our staff and we will direct you to parts of the street where you are permitted to parallel

park without getting towed.

Q: WHAT IS THE CANCELLATION POLICY AT INN THE CLOUDS?

Prepayments are refundable when cancelled 5 days before day of check-in or earlier (minus a 3% credit card

transaction fee). 0% refundable if cancelled within 5 days of check-in.

Reservations which are unexpectedly shortened (i.e. arriving later than or leaving earlier than reserved)

will be charged 50% of days reserved that were not used.

“No call, No shows” will be charged the full price of their reservation

Q: ARE CHILDREN ALLOWED AT INN THE CLOUDS?

Yes, we allow all ages of children as long as they are accompanied by an adult and not left

to run wild around the hostel. Please be mindful and courteous of other guests.

Q: I AM A THRU-HIKER. CAN I MAIL MYSELF A RESUPPLY BOX TO INN THE CLOUDS?

A: Yes, if you would like to mail a resupply box to Inn the Clouds, address it to:

Inn the Clouds, 500 E 7th Street Leadville, CO 80461.

Please write your name along with an approximate date of arrival on the box.

Q: IS THE KITCHEN AVAILABLE FOR USE?

Yes! We have an all access commercial kitchen with everything you need to cook meals and stretch your

vacation dollars even further by not having to eat out everyday. You may store your groceries in our

guest fridge in a bin with your name on it. You may also use any pot, pan or utensil in the kitchen

as long as it does not say "private" on it. The kitchen closes at 10pm.

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